Policies

Privacy Policy

I. Disclosure of Your Information

We will not disclose your personally identifiable information to any persons or entities outside of Soul Clap Apparel. Soul Clap Apparel will not lease, license, sublicense, rent, transfer, disclose, disseminate or otherwise grant access to such information.

II. Security

Soul Clap Apparel employs technical safeguards to secure your personally identifiable information against loss, theft, alteration, and unauthorized access, use and disclosure. Any information you enter on our shopping area is encrypted before transmission via 128-bit Secure Sockets Layer encryption software. Our hosting environment allows you to safely enter your credit card information and it cannot be read in transit. We also employ many security procedures to protect your information from unauthorized access.

Return Policy

The return of new, unaltered, undamaged, and unworn (aside from being tried on for size) items from an order may be returned within 7 days upon receipt. Returned items may be exchanged for another item, apologies as we do not offer refunds. Items should be returned in their original packaging (if applicable). Customers will be responsible for all shipping costs associated with returns.

Returning items:

Please return items back to the store address below with a copy of your order or note outlining your request. Also please include the return shipping fee inside as well – this can be in the form of checks or money order. Please refer to your order for the shipping amount or contact us via email for a shipping quote. If exchanging for another item, please let us know for which style or size you would like to exchange for and we can hold the item aside for you in the meantime. Click here if you have any issues or concerns regarding your purchase.  All returns should be sent to:

Soul Clap Apparel
Attn: Darrell Williams
676-A Ninth Avenue #194
New York, NY 10036

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